Shipping & Delivery

We aim to dispatch all orders in the soonest time possible to customers. Sometimes, due to weather and peak seasons, things can take a little bit longer. We will never keep you waiting for ages. As a guide to delivery timings please see below our delivery summary.

Delivery Options & Estimated Shipping Times

Delivery Options Price Estimated Shipping Time Tracked
Standard Delivery: UK Mainland, Highlands & Islands (orders of £80 and over) FREE Normally 3-5 days. Please allow up to 10 days. Yes
Standard Delivery: UK Mainland, Highlands & Islands (orders under £80) £4.95 Normally 3-5 days. Please allow up to 10 days. Yes
Next Day Delivery: UK Mainland Only. Excludes Highlands & Islands. £7.50 Next Working Day on orders placed before 1pm Monday- Thursday. Yes
USA / France / Germany / Italy / Spain / Sweden / Switzerland / Greece FREE on order of £150 or more
£18 for orders under £150
Please allow 7-14 working days. Yes
Rest of World FREE on order of £150 or more
£25 for orders under £150
Please allow 7-14 working days. Yes

 

Please note:

- Please note that delivery times maybe affected due to high demand at certain times of the year. If for any reason your order delivery is delayed, we will inform you on the registered email address.

- During our sale period, we are unable to offer a next day delivery service.

Standard UK Delivery Charges

  1. Standard delivery charges to UK Mainland, Highland and Islands are FREE when you shop worth £80.00 or more.
  2. Deliveries to UK Mainland, Highland and Islands are charged at £4.95 for orders under £80.00.
  3. Your orders will be dispatched the same day if we receive orders before 1pm, Monday – Friday. For orders received after 1pm Monday – Friday, it will be dispatched promptly the next working day morning 9am. Working days are Monday – Friday 9am till 5pm. All times are UK standard time.
  4. Once your order has been dispatched from our warehouse, we usually send a confirmation email and/or a text message to let you know that your order is on your way. Once the orders are dispatched, we are unfortunately unable to change delivery address.
  5. We use tracked delivery which requires a signature on receipt of goods. Please ensure someone is there to receive the goods and is authorised to sign on your behalf in case you are not available at the time of delivery.
  6. We aim to keep you informed if we experience any delay in delivery times or for any reason unable to fulfil your orders. Delivery times can vary slightly during peak seasons, our sales events, due to unforeseen weather conditions or logistics issues due to third parties.
  7. For any questions related to delivery please email customercare@spartzy.com with your delivery reference number or fill out the online form here for a faster response.
  8. To track the status of your order please click here.

Next Day UK Delivery Charges

  1. Next Day delivery to UK Mainland addresses are charged at £7.50. Unfortunately, we are not able to currently offer next day delivery to Highlands’, Islands’ and International addresses.
  2. Orders placed before 1pm from Monday – Thursday, are dispatched to arrive the Next Working Day. All orders placed on Friday, Saturday and Sunday for Next Day Delivery will arrive the following working week on Monday or Tuesday. Currently, we do not offer weekend delivery on Saturday or Sunday.
  3. Orders placed on Bank Holidays and other public holidays will not be processed until the next working day. Please allow one more day to the delivery times.
  4. Working days are Monday – Friday 9am till 5pm. All times are UK standard time.
  5. We use tracked delivery which requires a signature on receipt of goods. Please ensure someone is there to receive the goods and is authorised to sign on your behalf in case you are not available at the time of delivery.
  6. For any questions related to delivery please email customercare@spartzy.com with your delivery reference number or fill out the online form here for a faster response
  7. To track the status of your order please click here.

Overseas Delivery

  1. For Orders of £150 or more International Delivery is FREE.
  2. For Orders under £150 delivery charges to USA, France, Germany, Italy, Spain, Sweden, Switzerland and Greece is £18.
  3. For Orders under £150 delivery charges to Rest of World is £25
  4. Delivery price is automatically calculated at checkout upon selecting your destination country.
  5. Please allow 7-14 working days for orders to arrive.

Order Tracking

  1. To track the status of your order please click here.
  2. For any questions related to delivery please email customercare@spartzy.com with your delivery reference number or fill out the online form here for a faster response